Frequently Asked Questions

How do you ensure safety?

We combine advanced technology with skilled personnel to proactively prevent risks and incidents.

Can I request a quote?

Yes, you can request a quote through our website or by contacting us directly.

Do I need mains power for the cameras?

No. Our CCTV towers are 100% solar-powered with battery backup. They operate 24/7 without needing mains electricity and continue working even during outages.

Do you offer customized solutions?

Yes, we tailor our security services to meet the specific needs of each client and their unique circumstances.

What security services do you offer?

CCTV Systems - Advanced Solar-Powered Surveillance
Security Guards - Professional On-Site Protection
Mobile Security Patrols - Flexible, Cost-Effective Coverage

What is included in the monitoring service?

Our team provides 24/7 back-to-base monitoring. Every single alert is reviewed by trained staff, so you only get notified of genuine incidents like trespassing, vandalism, theft, or illegal dumping; not every motion notification.

Why should you choose us?

Dual Protection Approach - The perfect combination of high-tech monitoring and skilled manpower.
Local Expertise - WA based, understanding the climate, terrain, and security challenges unique to WA.
Custom Solutions - Every client gets a tailored plan, whether for one day, one month, or ongoing protection.
Sustainability & Efficiency - Environmentally responsible technology with reliable long-term performance.

Do you provide on-site consultations?

You can reach us via our website contact form or by phone during business hours.

What makes Alpha Sentry cameras different from cheaper options like Amazon or retail cameras?

Alpha Sentry uses 8MP Hikvision professional cameras with solar power, battery backup, AI detection, floodlights, and audio warnings. They are built for harsh WA conditions and can be managed across all your sites in one app.

How do the cameras help with site management?

Monitor trades and contractors remotely
Track construction progress in real-time.Verify safety compliance (OH&S)
Collect evidence for disputes or insurance claims
Prevent illegal rubbish dumping, material theft, and water/electricity theft

What is the minimum hire period?

All hires are subject to a minimum 4-week hire term. After that, you’re on a flexible, no lock-in contract

Who owns the equipment?

Are your prices competitive?

What happens in case of emergencies or natural events?

What happens if the equipment is damaged or stolen?

All equipment remains the property of Alpha Sentry Group. You’re hiring the equipment and monitoring service — there is no ownership transfer.

The client is responsible for ensuring equipment is kept safe and secure. Any loss or damage caused by negligence, misuse, or failure to secure the unit will be charged to the client.

Yes. Not only are our solutions cheaper than hiring guards, but we also guarantee to beat any written quote for similar specification camera units by 5%.

If services are interrupted due to force majeure events (e.g., storms, strikes, government restrictions), Alpha Sentry will not be liable. However, our monitoring team will always notify you of incidents when possible.

Do you provide insurance?

What happens if I need extra services like inductions or relocations?

Alpha Sentry Group maintains public liability insurance, workers’ compensation, and equipment coverage. Proof of insurance is available on request.

Site inductions: $120 + GST per hour per staff member (minimum 1 hour).
Relocations, re-visits, or waiting time due to site access issues may incur additional charges.